1. Introduction
At Kyulagi Vally Cottage, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.
2. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, check-in/check-out dates, and any other details you provide when filling out a booking or contact form.
- Device Information: IP address, browser type, operating system, and device information via cookies or analytics tools.
- Communication Data: Any messages or inquiries you send to us through our contact forms, WhatsApp, email, or other communication platforms.
3. How We Use Your Information
- We use your information to:
- Respond to inquiries and booking requests
- Confirm and manage your reservation
- Improve our website and guest experience
- Send updates about your booking (via email or phone)
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Cookies
- Our website may use cookies and similar technologies to:
- Remember your preferences
- Monitor traffic and user behavior using tools like Google Analytics
- Improve website performance and user experience
- You can control or delete cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your personal data. While no method of transmission or storage is completely secure, we use best practices to avoid unauthorized access, misuse, or loss of your data.
6. Third-Party Services
We may use third-party services such as:
- Google Analytics (for understanding website usage)
- WhatsApp or payment gateways for booking communication
These services may collect your data in accordance with their own privacy policies.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to update or correct your data
- Withdraw consent at any time
To exercise your rights, contact us at:
info@kyulagivally.com
+91-97185 89084
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Kyulagi Vally Cottage
Kyulagi, Uttarakhand – 263XXX
info@kyulagivally.com
+91 97185 89084